Zanderio expands AI sales agent for service-business enquiries

Zanderio said July 6, 2026, that it is broadening its AI sales agent for consultancies, clinics, law firms and other service businesses that depend on website enquiries. The update is aimed at capturing leads after hours, routing them into existing booking and CRM workflows, and collecting usable follow-up details.

Why it matters: - Service businesses often miss website enquiries when teams are in meetings, with clients or offline after hours. - Faster responses can improve the odds that an online enquiry becomes a qualified lead. - Zanderio is positioning its AI agent as a way to capture those enquiries without replacing existing booking, CRM or follow-up systems.

What happened: - Zanderio announced an expansion of its AI sales agent for service-based businesses on July 6, 2026. - The platform now targets consultancies, clinics, legal practices, agencies, fitness providers and other businesses that rely on website enquiries to generate appointments and client opportunities. - The company said the expansion is designed to respond to website visitors outside standard working hours and during periods when staff are busy with existing clients.

The details: - Zanderio’s AI sales agent works through a website chat widget. - Businesses can configure the assistant with service descriptions, FAQs, policies, pricing guidance, booking processes and internal knowledge resources. - When a visitor asks a question, the assistant can answer from approved business content and collect enquiry details. - The platform can gather a visitor’s name, contact information, requested service, preferred appointment time, business requirements or reason for contact. - Zanderio then organizes the information so the business can continue the conversation later with more context. - The platform can direct suitable visitors into an existing booking process, including Calendly or other supported scheduling workflows. - For companies using CRM systems, Zanderio can structure enquiry data for use in the existing lead-management process. - The company said the platform can be configured differently depending on the type of service business. - For consultancies, the assistant may collect project needs, budget range and preferred consultation time. - For clinics and wellness providers, the assistant may answer approved questions about services and direct visitors toward an appointment request. - For agencies, the assistant may gather information about the type of work needed before a team member follows up. - In regulated or specialist sectors such as legal services and healthcare, the platform can be limited to approved general information and enquiry collection. - Businesses can define which questions the assistant may answer and which enquiries should go to a qualified staff member. - Zanderio is also adding voice input to its website chat widget. - Visitors can tap a microphone icon, speak a question and have the message converted into text. - Zanderio returns the answer as a written chat message. - The first version of the voice feature focuses on voice-to-text input rather than spoken responses.

Between the lines: - The move expands Zanderio beyond e-commerce into appointment-driven service businesses. - The product is aimed at turning unstructured website conversations into organized lead data. - Zanderio is leaning into the gap between when an enquiry arrives and when a staff member can respond. - “Many service-business enquiries begin online at times when the team is not available to respond immediately,” said Zuriel Babalola, Founder and CEO of Zanderio. - “From a technical perspective, the objective is to turn an unstructured website conversation into useful and organised enquiry data,” said Sheraz AH, CTO of Zanderio.

What's next: - Zanderio said the latest development is part of a broader effort to connect website conversations with scheduling, CRM and follow-up systems. - The platform will continue to be adapted for different service-business workflows. - Zanderio also supports e-commerce use cases, alongside service enquiries, appointment requests, product discovery and website-based lead generation.

The bottom line: - Zanderio is betting that faster, structured first responses can help service businesses turn more website visitors into qualified leads and appointments. - More information is available at the company’s website.